System status
Functionalities
Functionalities
Admin
Operational
Admin
Covers all in-app functionalities available after logging in, including settings, services management, team management, inventory management, and editing of the booking site.
Booking Site
Operational
Booking Site
Handles all aspects of the booking site where clients book appointments, including pages for home, about, contact, portfolio, and services.
Account Login
Operational
Account Login
Manages the login and authentication process, including handling passwords and secure access to your account.
Payment Processing
Operational
Payment Processing
Manages all payment transactions, including checkout, refunds, gratuities, and deposits, along with the ability to receive and process payouts for yourself and your team.
Salon & Member Notifications
Operational
Salon & Member Notifications
Manages notifications for new bookings, appointment reminders, and other updates, ensuring timely and relevant alerts for salon account owners and team members.
Client Notifications
Operational
Client Notifications
Handles all client communications, including appointment confirmations, reminders, follow-ups, rebooking reminders, scheduling updates, cancellations, declines, and birthday notifications.
Marketing
Operational
Marketing
Handles the creation and management of SMS and email marketing campaigns to engage and inform your clients.
Reporting & Analytics
Operational
Reporting & Analytics
Handles report creation and downloads, including Sales, Retail Sales, Sales Tax, Inventory, Transaction Detail, Most Valuable Clients, and Expenses. Also includes the Analytics Dashboard for real-time insights and data visualization.
Payroll
Operational
Payroll
Manages the processing and administration of payroll, including running payroll and handling employee compensation.
GlossGenius Support
Operational
GlossGenius Support
Ability to reach GlossGenius Support via chatbot, SMS, email, and phone.