The GlossGenius app and web browser are now operational, and users should be regaining access.
Our engineering team has implemented a fix and is continuing to monitor the system closely to ensure everything remains stable.
Thank you for your patience and understanding while we worked to restore service.
Resolved after 1h 48m
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
Resolved after 2h 51m
The disruption that some users may have experienced has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
Resolved after 27m
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
Resolved after 56m
The disruption that may have caused some inbound AI Receptionist calls to fail to connect has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
Resolved after 28m
Our engineers have resolved the issue affecting the appointment details screen and are implementing a fix. Thank you for your patience, and we appreciate your understanding.
Resolved after 16h 4m
We experienced an issue that temporarily affected the ability to purchase memberships and packages. Our team has investigated and confirmed that this issue has now been fully resolved.
Resolved after 0m
The disruption that some clients may have experienced affecting purchasing gift cards has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
Resolved after 33m
The disruption that some users may have experienced affecting login has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
Resolved after 0m
The issue affecting some users’ ability to log in to the GlossGenius app has now been resolved.
Please update your mobile app to the latest version (7.75.1) via your App Store to ensure normal access is restored.
Thank you for your patience while we worked to resolve this, and we appreciate your understanding.
Resolved after 5h 53m
Our engineers have identified the root cause of the issue affecting the Time/Date picker on appointments, reports, and expenses, and are implementing a fix. Some users may begin to see improvements as we roll out the resolution. Thank you for your patience, and we appreciate your understanding.
Resolved after 0m
The disruption that some users may have experienced affecting the beta calendar view has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
Resolved after 35m