The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

We are aware of an issue affecting some packages, memberships, and gift cards. Payments for these purchases went through as expected, but the purchased package, membership, or gift card may not appear on the client’s profile.

Our engineering team has identified the cause and is working on a fix.  We’ll share another update once the fix is in place. Thank you for your patience as we work to restore normal operations.