The issue affecting some users’ ability to log in to the GlossGenius app has now been resolved.

Please update your mobile app to the latest version (7.75.1) via your App Store to ensure normal access is restored.

Thank you for your patience while we worked to resolve this, and we appreciate your understanding.

We are currently investigating a disruption affecting users trying to log into their accounts. Our engineering team is actively working to resolve the issue as quickly as possible.

As a workaround, users can access their accounts by logging in through the mobile web browser or desktop browser at https://app.glossgenius.com/login.

We apologize for the inconvenience and will provide another update as soon as more information is available.