Some third-party carriers are currently experiencing delays in text message delivery due to high network traffic during the holiday period. This is a carrier-side issue and not related to our service. While we are monitoring the situation closely, you may notice delays in messages such as payment links for Buy Now, Pay Later, MFA codes for web purchases (Gift Cards, Packages, Memberships), and appointment reminders reaching recipients. We appreciate your understanding and will provide updates if there are significant changes.

If you are trying to log in and do not receive the text code, please log in on mobile and check your email for the authentication code instead. We appreciate your understanding and will provide updates if there are significant changes.

The disruption that affected some users’ MFA codes has been resolved. Users will now receive their MFA codes as normal. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

We are aware that some users are not receiving MFA codes. Our engineering team is actively investigating and working to resolve the issue as quickly as possible. Thank you for your patience while we restore normal operations.