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Service Disruption

March 12, 2026 at 12:58 PM EDT Resolved after 2h 16m

Updates

Resolved

The disruption that some users may have experienced affecting the GlossGenius app and website has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

March 12, 2026 at 03:15 PM EDT
Monitoring

Our engineers have identified the root cause of the issue affecting the GlossGenius app and website, and are implementing a fix. Some users may begin to see improvements as we roll out the resolution. Thank you for your patience, and we appreciate your understanding.

March 12, 2026 at 01:30 PM EDT
Investigating

We are aware that the GlossGenius app and web version are currently experiencing a service outage affecting users. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible. Thank you for your patience while we work to restore normal operations.

March 12, 2026 at 12:58 PM EDT